Shipping Policy

At Xurial, we aim to process all orders within 1 to 2 business days. Each order is carefully inspected and securely packaged before being dispatched. Delivery times typically range from 4 to 8 business days after shipment, though this may vary depending on your country’s postal system, customs clearance, or unexpected transportation delays.

We collaborate with reliable shipping providers to ensure a safe and timely delivery. Shipping methods are chosen based on factors like weight, destination, and service availability. Once your order is shipped, you’ll receive a tracking number so you can follow its journey online.

We are pleased to provide free shipping on eligible purchases. Please note that additional customs fees, duties, or taxes required by your local authorities are not included and must be covered by the customer.

Our international delivery network reaches a wide range of countries. However, certain products may not be eligible for international shipping due to legal or safety restrictions. If your order is affected, we will reach out to discuss alternative options.

If you have any questions or need help regarding shipping, please don’t hesitate to reach out:
Company: Haizea Green S.R.L.
Email: privacy@xurial.com
Address: Corso Monforte, 2, 20122 Milano MI, Italy